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    Zoapi > Firewall and Port guidelines for IT Administrators

    Getting Started

    • 1. Zoapi Hub Software Installation
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    Firewall and Port guidelines for IT Administrators

    Table of Contents
    • Zoapi Hub guidelines
      • Zoapi Hub - Internet Access requirements
      • Zoapi Hub - Incoming Port Requirements
      • Notes:
    • End User guidelines
      • End User - Internet Access requirements
      • End User Outgoing Port Requirements

    Applies to: Zoapi Hub v10.5600 and above
    Last Updated: 6-Aug-2022

     

    Setting up Zoapi Hub is very simple. All it requires is a display, power source, and a network source preferably with the internet. But sometimes it might be a little tricky to set up a new device on heavily guarded corporate networks with firewalls and network rules. In this article, we explain all the network requirements from Zoapi.

    Zoapi Hub guidelines #

    Zoapi Hub – Internet Access requirements #

    Hub requires access to the internet, for the following sites:

    SitePort/ProtocolReason
    zoapi.comhttps (443)Zoapi Server to manage access, settings and updates
    share.zoapi.comhttps (443)Zoapi Server to manage access, settings and updates
    msftconnecttest.comhttp (80)Microsoft’s internet reachability test site

    Zoapi Hub – Incoming Port Requirements #

    Configure your firewalls to allow the following the ports:

    PortProtocolReason
    80TCPLocal Server running on Zoapi Hub to allow users without internet connection to download clients.
    443TCPLocal Server running on Zoapi Hub to allow users without internet connection to download clients.
    60000TCPZoapi Screen Share Protocol (Using App)
    56789TCPZoapi Screen Share Protocol (Using App)
    56971TCPZoapi Screen Share Protocol (Using App)
    9050TCPZoapi Screen Share Protocol (Using App)
    9051TCPZoapi Screen Share Protocol (Using App)
    56790UDPZoapi Browser Share Protocol

    Notes: #

    • Besides the internet ports mentioned above, Zoapi Hub will not try to make any outgoing connections.
    • However, Video Conferencing applications will have their own firewall requirements. Please review the firewall requirements as described in the app provider’s documentation.
    • Hub will route traffic from Wi-Fi access point through it. The traffic routing is from Wi-Fi access point to Ethernet/Wi-Fi link
      • To filter internet access rights, filter outgoing routes from the Zoapi Hub device
      • You can also set the WAN settings of Wi-Fi access point to disabled to block complete internet access over Wi-Fi access point
    • Network isolation
      • The Wi-Fi link and the Ethernet link are isolated: However, client Devices will continue to be able to screen share from both networks. You can also connect another isolated Ethernet network using a USB to Ethernet converter.

     

    End User guidelines #

    Users can connect to a Zoapi Hub using Zoapi applications for Windows, Mac, and Linux or from a Web Browser.

    End User – Internet Access requirements #

    End Users connect to the internet, to the following sites:

    SitePort/ProtocolReason
    share.zoapi.comhttps (443)Zoapi device discovery. Download Client. Browser-based Screen Sharing

    End User Outgoing Port Requirements #

    The applications only make outgoing connections. The outgoing connections will be restricted to these ports:

    PortProtocolReason
    80TCPTo connect to Local Server running on Zoapi Hub for downloading clients, for users without internet access
    443TCPTo connect to Local Server running on Zoapi Hub for downloading clients, for users without internet access
    60000TCPZoapi Screen Share Protocol (Using App)
    56789TCPZoapi Screen Share Protocol (Using App)
    56971TCPZoapi Screen Share Protocol (Using App)
    9050TCPZoapi Screen Share Protocol (Using App)
    9051TCPZoapi Screen Share Protocol (Using App)
    56790UDPZoapi Browser Share Protocol

     

    Click here for Zoapi Usage Instruction/Standard Operating Procedure

    Click here for a list of all Zoapi Hub configurable settings.

    Please reach out to support@zoapi.com if you have any queries.

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    Updated on August 10, 2022
    Collecting Logs from the Zoapi HubZoapi Release Notes – All releases

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    Table of Contents
    • Zoapi Hub guidelines
      • Zoapi Hub - Internet Access requirements
      • Zoapi Hub - Incoming Port Requirements
      • Notes:
    • End User guidelines
      • End User - Internet Access requirements
      • End User Outgoing Port Requirements
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