Microsoft O365 – Delegate Resource Calendar to a User Account
Once a Resource Calendar is created in Microsoft O365, the next crucial step is assigning the right permissions to a user account needed for integration with Zoapi. As a Super Admin, you can delegate access to specific user accounts (IT manager or a common IT account), allowing them to view, book, or manage the resource as needed. This guide will walk you through the process of granting appropriate permissions, ensuring smooth coordination and optimal utilization of shared resources within your organization.
If you haven’t created resource calendar as a super admin then check the guide Microsoft O365- Create Resource Calendar by Super Admin
If you have already delegated the room resource, then check the guide Microsoft O365 Calendar – Integration and Mapping to Zoapi Hub and Microsoft O365 Calendar – Integration and Mapping to Zoapi Scheduler
Here is the detailed video tutorial for the same:
- Go to https://login.microsoftonline.com/ and Login as Super Admin.
- Click on the top-left corner and go to “Admin”.
- Open the hamburger menu, select Show All > Exchange.
- Click on “Resources”.
- Search for resource id and click on it.
- Click on “Delegation”.
- Grant full access for the resource calendar to an IT Manager or user account for seamless integration with Zoapi. Assign delegate permissions for Send As, Send on Behalf, and Read & Manage (All three options) to the user account.
Frequently Asked Question #
- What does it mean to delegate a Resource Calendar in Microsoft O365?
Delegating a Resource Calendar means assigning a user or group the ability to manage bookings, approve requests, or make changes to a resource mailbox (e.g., meeting room, equipment) in Microsoft O365. - Who can delegate access to a Resource Calendar?
Only Microsoft O365 Global Admins or Exchange Admins can delegate access to a Resource Calendar using the Exchange Admin Center (EAC) or PowerShell. - Why do I need to delegate a Calendar Resource to a user account?
Delegating a Calendar Resource is necessary when a user needs to integrate and map the resource with third-party platforms like Zoapi Hub and Scheduler for seamless scheduling and room management. - How do I delegate a Resource Calendar to a user?
Admins can assign delegation by:
Going to the Exchange Admin Center (EAC).
Selecting “Recipients” > “Resources.”
Choosing the Resource Calendar and editing its mailbox delegation settings.
Assigning permissions like “Full Access,” “Send As,” or “Send on Behalf.” - Can I revoke or modify Calendar Resource delegation?
Yes, a Super Admin can update or remove a user’s delegation access at any time from O365 Calendar settings. Revoking these rights will impact your integration with Zoapi - What permissions can be granted to a user for a Resource Calendar?
Admins can assign different levels of access:
Full Access: Allows the user to open and modify calendar events.
Send As: Lets the user send emails and invitations as the resource.
Send on Behalf: Enables the user to send emails on behalf of the resource. - Can I delegate a Resource Calendar to multiple users?
Yes, multiple users or groups can be granted access based on the organization’s requirements. - Does delegating a Calendar Resource give the user full admin control?
No, delegation only grants the user specific calendar management permissions. They do not gain full admin rights over O365 Workspace or other organization-wide settings.
